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Quality of the university service and self-efficacy to investigate in Peruvian master students

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DOI:
https://doi.org/10.55739/fer.v25i25.126
Keywords:
Self-efficacy, quality of service, research, master students, perception, university
Abstract

The present study was carried out with the purpose of relating the perception of the quality of the university service with the self-efficacy to investigate, in postgraduate students in a sample of 134 master students from the city of Arequipa - Peru. A basic, observational, cross-sectional, prospective and analytical investigation was chosen. The HEDQUAL scale (Higher Education Quality) and the EAI scale (Self-efficacy Scale for Research) were used as instruments; applying the adjusted models of both instruments to the context of the present study. The values obtained from the study as (rho) = .378; (r2 = .142) and (p < .001) allowed us to conclude the existence of a positive and weak relationship between the perception of  the quality of the university service with respect to the self-efficacy for research of the master students; with a minimal effect size.

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Author Biographies
  1. Frida Jaqueline Palomino-Arpi, , Universidad Privada de Tacna, Tacna-Perú

    Licenciada en Educación. Doctora en Ciencias de la Educación, Mg. en Psicología Clínica Educativa, Infantil y Adolescencial. Docente en la Universidad Tecnológica del Perú. https://orcid.org/0000-0003-4727-1070

  2. Fernando Joel Rosario Quiroz, , Universidad Privada de Tacna, Tacna-Perú

    Psicólogo Educacional. Doctorando en Psicología UPCH, Mg. Psicología Educacional con
    mención en Psicología Escolar y Problemas del Aprendizaje. Docente de posgrado de la Universidad
    Privada de Tacna. https://orcid.org/0000-0001-5839-467X

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Published
2023-03-31 — Updated on 2024-04-03
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Issue
Vol. 25 No. 25 (2023): Fides Et Ratio
Section
Artículos
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How to Cite

Quality of the university service and self-efficacy to investigate in Peruvian master students. (2024). FIDES ET RATIO, 25(25), Pág. 17 - 43. https://doi.org/10.55739/fer.v25i25.126

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