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Information and communication technologies and organizational development in the Commercial Area of a Peruvian insurance company, 2022

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DOI:
https://doi.org/10.55739/fer.v25i25.131
Keywords:
Information and communication technologies, organizational development, innovation culture, digital communication, organizational culture
Abstract

The main purpose of the research was to determine the relationship between information and communication technologies (ICT) and organizational development (OD) in the Commercial Area of a Peruvian insurance company in 2022. The research was developed under the quantitative approach, correlational scope and used the non-experimental correlational-causal cross-sectional design; the participants were 90 commercial advisors of the company under study, to whom a Likert-type questionnaire composed of 16 items was applied. After processing and analyzing the information, a moderate and significant relationship was found between ICT and DO, since a Spearman correlation coefficient of 0.666 was obtained.

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Author Biographies
  1. Génesis Alejandra Solari-Legua, , Grupo de Investigación “Interdisciplinary Research in Business Sciences” de la Universidad Científica del Sur, Lima-Perú.

    Bachiller en Administración de Empresas de la Universidad Científica del Sur, Lima, Perú.
    ORCID: https://orcid.org/0000-0001-8405-0678

  2. Hugo Jesús Salas-Canales, , Grupo de Investigación “Interdisciplinary Research in Business Sciences” de la Universidad Científica del Sur, Lima-Perú.

    Magíster en Administración con mención en Gestión Empresarial. Docente de la Universidad
    Científica del Sur, Lima, Perú. ORCID: https://orcid.org/0000-0003-2754-9514

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Published
2023-03-31 — Updated on 2024-04-03
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Issue
Vol. 25 No. 25 (2023): Fides Et Ratio
Section
Artículos
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How to Cite

Information and communication technologies and organizational development in the Commercial Area of a Peruvian insurance company, 2022. (2024). FIDES ET RATIO, 25(25), Pág. 135 - 165. https://doi.org/10.55739/fer.v25i25.131

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